The platform apologized to users and said: "We're slowly and carefully getting WhatsApp working again." Partial services restored to some apps Shortly after the partial return of Facebook and Instagram, WhatsApp also appeared to be back in service. The data scientist said the company in its present form fuels hate, unrest and misinformation, and said that the organization knew about these issues, but did not act on them. Stocks in Facebook plummeted almost 5% following Monday's outage aligned with an expose into the social media giant's operations.įormer employee Frances Haugen appeared on Sunday night television show "60 minutes" and revealed that she had been the source of internal documents and research showing the company knew of the harmful effects caused by its platforms. Facebook stocks tumble following damning revelations We know that people were unable to use WhatsApp to connect with their friends, family, businesses, community groups, and more today - a humbling reminder of how much people and organizations rely on our app every day." 3.5 billion users affectedįacebook, Instagram, Messenger and WhatsApp fired up once again after roughly six hours of not functioning which prevented Facebook's 3.5 billion users from accessing its social media and messagingįacebook apologized but did not immediately explain what caused the outage, the largest ever tracked by web monitoring group Downdetector. WhatsApp's head of operations, Will Cathcart, promised the firm would "learn and grow" from Monday's disruptions. While investigations are ongoing, Facebook said it "believes the root cause of the outage was a faulty configuration change." Full service resumed on WhatsApp Facebook: User data not compromisedįacebook Inc said there was no evidence that user data was compromised as a result of the outage. Sorry for the disruption today - I know how much you rely on our services to stay connected with the people you care about," he posted. Zuckerberg offered no explanation for what had happened, merely saying: "Facebook, Instagram, WhatsApp and Messenger are coming back online now. Mark Zuckerberg commented on his company’s global outage, in a Facebook post on his restored site. To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video Zuckerberg apologizes
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